Shipping policy

Shipping & Return Policy

Store Name: Urban Loop

📦 Shipping Policy

At Urban Loop, we aim to deliver your orders quickly and safely.

  • Processing Time: All orders are processed within 1–2 business days after confirmation.

  • Delivery Time: Orders are delivered within 7 business days from the date of dispatch.

  • Shipping Charges: Shipping charges (if any) will be calculated and displayed at checkout.

  • Order Tracking: Once your order is shipped, you will receive a confirmation message with tracking details.

Please note that delivery times may vary slightly due to unforeseen circumstances such as weather conditions or courier delays.

🔄 Return Policy (5-Day Return Policy)

We offer a 5-day return policy from the date of delivery.

You are eligible for a return if:

  • The item is unused and in its original condition.

  • The product is returned with original packaging and tags intact.

  • You request a return within 5 days of receiving the product.

Non-returnable items:

  • Items damaged due to misuse.

  • Products without original packaging or tags.

  • Clearance or final sale items (if applicable).

To initiate a return, please contact us at:
📧 urbanloop4@gmail.com

Once your return is approved:

  • Refunds will be processed within 5–7 business days after we receive and inspect the returned item.

  • Refunds will be issued to the original payment method.

If you have any questions regarding shipping or returns, feel free to contact us at:
📧 urbanloop4@gmail.com

Thank you for shopping with Urban Loop!